Contact Us

Contact the operator

WebMins.com is a product operated by Trolly Ecommerce Pvt. Ltd.. Business address: Avantinagar, Tisk Usgao, Ponda, Goa, India. We provide AI-assisted website creation, website kits, components, digital products and online services. This page identifies the approved channels for enquiries and escalation.

Customer and billing support

Contact support@webmins.com for account access, purchases, downloads, subscription status, cancellation and billing questions. Include the account email and order or subscription reference where relevant, plus a concise description of the problem. Do not include passwords, API keys, OAuth tokens or full card details.

Privacy and security enquiries

Send personal-data access, correction, export or deletion requests to support@webmins.com. Report vulnerabilities privately to support@webmins.com with minimal reproduction information. Use the Data Deletion and Security policies for the relevant procedures.

Grievance handling

Grievance officer: Chandan Patil, Trolly Ecommerce Pvt. Ltd., Avantinagar, Tisk Usgao, Ponda, Goa, India. Email support@webmins.com with subject Grievance and your account/order reference, prior support reference and requested resolution. Indian consumer complaints are to be acknowledged within 48 hours and redressed within one month as required by applicable e-commerce rules. Privacy requests follow applicable statutory timelines. The same channel accepts US customer escalations; mandatory local remedies remain available.. Provide the prior support reference and the outcome you seek where available. Use the published support email for written escalation; the grievance procedure above states applicable consumer complaint handling times.

Related policies

Terms · Privacy · Refunds · Digital delivery · AI usage · Contact

Customers in India and the United States

WebMins serves customers in India and the United States from its Indian operating company. The published business address and support channel apply to both regions; no separate US office is represented. Applicable mandatory consumer and privacy rights remain available regardless of the currency or governing-law clause. Features, gateway availability and tax treatment depend on the actual offering and checkout.