Terms and Conditions

You must be legally capable of entering into a contract under applicable law. If you act for a company or another person, you confirm that you have authority to bind them. You must use the services only for lawful purposes and provide complete, current and accurate information.

Our Privacy Policy and Refund, Return & Cancellation Policy form part of this agreement.

Trolly Ecommerce Pvt. Ltd. operates Webmins. We provide ecommerce software, digital products, software licenses, downloadable packages, updates, hosted ecommerce plans and related support. The exact features, compatibility, service limits, license rights, term and price for a purchase are stated on the relevant product, plan and checkout pages.

• Use your own current name, email, phone number and billing information.
• Keep passwords, one-time codes, license keys and account access confidential.
• Notify us promptly if you suspect unauthorized account or payment activity.
• Do not create accounts to evade restrictions, trials, license limits or previous suspension.

You are responsible for activity performed through your account unless caused by our failure to apply reasonable security controls.

Product descriptions, displayed prices, selected currency, billing period, quantity, domain, system requirements, license scope, download conditions and plan limits shown at checkout are part of your order. Review them before payment.

Submitting checkout details is an offer to purchase. An order becomes accepted when we confirm successful payment or activate an expressly eligible free trial. We may decline or cancel an order before delivery where pricing is clearly erroneous, the product is unavailable, required information cannot be verified, or fraud, sanctions, legal or policy risk is identified. Any captured amount for a cancelled order will be handled under the refund policy.

• The final server-calculated checkout total is authoritative and is shown before payment authorization.
• Prices may vary by product, plan, term, currency, location or promotion.
• Applicable GST or other taxes are shown or included as indicated during checkout and on the invoice where required.
• Discounts and coupons apply only under their stated conditions and cannot be exchanged for cash.
• You authorize the selected payment provider to process the displayed amount when you confirm payment.

We may support cards, UPI, net banking, wallets or other methods made available by the selected payment gateway. Availability is determined by the gateway, issuing bank, transaction value and customer location.

Online payments may be processed through third-party providers including Razorpay and Paytm Payment Gateway. The available provider is shown during checkout. Payment processing is also subject to the provider’s and your bank’s applicable terms, security checks, limits and privacy practices.

• Card, UPI PIN, bank-login and wallet credentials are entered into the gateway or banking interface; do not send them to Webmins support.
• We retain the order amount, payment status, gateway name and transaction reference needed for fulfilment, invoices, support, reconciliation, fraud prevention and legal compliance.
• A gateway authorization, debit alert or bank hold does not by itself mean that we received a successful payment. Our order record must show the payment as paid.
• We do not guarantee that every payment method or transaction will be approved by the gateway or issuing institution.

If a payment page is interrupted, do not repeatedly pay. Check the order dashboard and bank account first, then contact support with the order number and gateway transaction reference.

After verified payment, we provide an on-screen confirmation and record the order in the customer account. A receipt or tax/commercial invoice is made available where applicable. Transactional messages may also be sent to the registered email address.

• Digital products are delivered through authenticated account downloads, a secure time-limited link, or another method stated on the product page.
• A software license may be generated after payment and any stated approval or verification step.
• Hosted services are activated for the selected plan and validated domain after the required setup information is complete.
• Delivery can be delayed by payment verification, manual review, missing customer information, maintenance or circumstances outside reasonable control.

If a paid order is not visible or available within the timeframe stated at checkout or in the order confirmation, contact support@webmins.com with the order and payment references.

A hosted plan applies to the selected domain, duration, currency and service limits. You must control or be authorized to use the submitted domain. Unless checkout clearly states that recurring billing is enabled and you expressly authorize it, a new paid term is required to continue service after expiry.

Where recurring billing is offered, the amount, interval and cancellation method will be disclosed before authorization. You may cancel future renewal through the available account controls or support channel. Cancellation does not automatically refund an already-started term.

A purchase grants the limited license described for the selected product and plan; it does not transfer copyright or ownership. Domain, installation, activation, download, support or update limits may apply.

• Do not share, publish, resell, sublicense or redistribute source files, packages or license credentials unless the purchased license expressly permits it.
• Do not bypass license verification, activation limits, update entitlement, access controls or download restrictions.
• Updates may be available only during the purchased update period and may require an active, valid license.
• You are responsible for backups, compatible hosting and following installation or update instructions.

Public license status can be checked through our license verification page.

Eligibility, exclusions, request windows, review timing and refund processing are described in our Refund, Return & Cancellation Policy. Digital products that have been downloaded, source files delivered, or licenses activated may not be returnable except where the published policy or mandatory law provides otherwise.

Approved refunds are initiated to the original payment method. We do not issue refunds to an unrelated bank account, wallet or person. After initiation, the gateway, bank or card network may require additional time to credit the amount.

A failed, cancelled, timed-out or abandoned payment does not create a paid order. If your account is debited but our order remains unpaid, the gateway or bank may automatically reverse the debit. Send us the payment reference if the status does not reconcile within the period communicated by your provider.

For duplicate charges, non-delivery or an unrecognized transaction, contact us first so we can investigate. Fraudulent chargebacks, false disputes or attempts to retain delivered software after reversing payment may result in suspension of downloads, licenses, subscriptions and accounts, without limiting lawful remedies. Nothing here restricts a genuine right to dispute an unauthorized or incorrectly processed transaction.

You must not use Webmins or purchased products to facilitate activity that is illegal, fraudulent, deceptive, abusive or prohibited by payment providers or applicable law. This includes:

• fraud, phishing, impersonation, money laundering or misleading sales practices;
• malware, unauthorized access, security attacks or circumvention of technical controls;
• counterfeit, infringing, stolen or unlawfully distributed goods or content;
• unlawful gambling, weapons, controlled substances, exploitative adult content or other prohibited products;
• collection or disclosure of personal or payment data without a lawful basis;
• activity that harms customers, the platform, payment networks or third parties.

We may review, refuse, suspend or report activity where reasonably necessary to protect users, comply with gateway rules or meet legal obligations.

You retain rights in content you submit. You grant us and our service providers a limited permission to host, process, reproduce and transmit it only as reasonably required to provide, secure and support the service. You confirm that you have the rights and lawful basis needed for submitted text, media, products and personal data.

Our handling of personal data is described in the Privacy Policy.

Webmins, the platform, software, designs, documentation and related intellectual property belong to Trolly Ecommerce Pvt. Ltd. or their respective licensors. Except for the specific purchased license, no right is granted to copy, reverse engineer, remove proprietary notices, create unauthorized derivatives or use our marks in a way that suggests endorsement.

We use reasonable efforts to keep services available and secure, but uninterrupted or error-free operation is not guaranteed. Maintenance, updates, internet or hosting failures, attacks, payment-provider outages, banking systems, force majeure and third-party integrations may affect availability.

Third-party services are governed by their own terms. We are not responsible for their independent acts, but we will reasonably assist with issues directly connected to an order placed through kharedi.in.

You may stop using the service at any time. We may suspend or terminate access for non-payment, fraud, security risk, unlawful activity, material breach, gateway instruction or conduct that threatens customers or the platform. Where appropriate, we will provide notice and an opportunity to remedy the issue.

Terms concerning payments, licenses, intellectual property, liability, disputes and records survive termination. Financial, tax, fraud-prevention and audit records may be retained as required by law or legitimate business needs.

We provide services with reasonable care and skill. Except for rights that cannot be excluded by law, services are provided without implied guarantees of uninterrupted operation, universal third-party compatibility or a particular commercial result.

To the extent permitted by law, Trolly Ecommerce Pvt. Ltd. is not liable for indirect, incidental, special or consequential loss, loss of profit, revenue, goodwill or data. Our aggregate liability arising from an affected paid service will not exceed the amount you paid for that specific service during the twelve months preceding the event giving rise to the claim. This limitation does not apply where liability cannot lawfully be limited.

To the extent permitted by law, you agree to indemnify Trolly Ecommerce Pvt. Ltd. against third-party claims, losses and reasonable costs caused by your unlawful use, customer content, infringement of third-party rights, misuse of payment facilities, or material breach of these terms. We will notify you of a material claim and allow reasonable participation in its defence.

These terms are governed by the laws of India. The parties should first attempt to resolve a dispute in good faith through customer support. Subject to mandatory consumer protections and any forum that applicable law requires, courts with jurisdiction over Ponda, Goa, India will have jurisdiction.

If any provision is unenforceable, it will be limited or removed only to the minimum extent necessary, and the remaining terms will continue. A failure to enforce a provision is not a waiver.

We may update these terms to reflect service, legal, security or payment-provider changes. Revised terms apply prospectively from the published effective date. Material changes may also be communicated through the website, account or registered email where appropriate.