Shipping and Delivery Policy

Digital fulfilment

Trolly Ecommerce Pvt. Ltd. supplies WebMins website kits, software packages and online services primarily through electronic fulfilment. Physical shipping is generally not applicable to these digital-only purchases. Any future physical offering must disclose separate delivery terms before payment.

Website kits and downloads

Eligible paid kit and software orders provide access through authenticated customer download or entitlement workflows after trusted payment verification. Access can depend on license, download limits and the purchased term. Saving a checkout page or returning from a gateway does not by itself grant a download.

Subscriptions and hosted activation

Online subscriptions and hosted website services activate according to their verified order and entitlement. Domain setup, customer action and deployment configuration may also be needed. The approved availability and failed-delivery procedure is Digital delivery: WebMins products and services are delivered electronically. No physical shipment is required. After successful payment verification, purchased kits, downloads, licenses, or subscription features are made available through the customer’s account. Purchases requiring manual approval are identified before checkout. Availability: Delivery depends on payment confirmation and any approval requirements disclosed at purchase. Customers can access available purchases from the relevant Downloads, Licenses, Orders, or Subscriptions section of their dashboard. Failed delivery: If payment has been deducted but the purchase is unavailable, customers should contact support using the contact details on our website and provide their order number or payment reference. Never send passwords, full card details, or payment authentication codes. Resolution: We will verify the transaction and, where payment is confirmed, restore access, provide a replacement download link, or activate the purchased service. If delivery cannot be completed, a refund will be provided under our Refund Policy and applicable law. Customers should contact support before repeating payment to avoid duplicate charges.. No invented activation or download deadline is promised.

Delivery failures and support

If payment succeeded but the download or paid service is missing, contact support@webmins.com with the order number and error. Check your account and payment status before attempting another payment. Do not share protected download links, access keys or full payment credentials.

License, cancellation and refund links

Delivery is subject to the purchased license and entitlement duration. Consult the License Agreement for usage rights and Refund Policy for cancellation and refund eligibility. This policy does not turn a limited subscription into perpetual hosted access.

Related policies

Terms · Privacy · Refunds · Digital delivery · AI usage · Contact